List of access keys

Business Analyst

The Parliamentary Counsel Office (PCO) is New Zealand’s legislative drafting and publishing office.

As the sole Business Analyst in a small development team, this role offers the opportunity to have a high level of ownership and direct impact on enhancements to business processes and information systems.

The Business Analyst will be responsible for the business analysis processes and artefacts that enable the development, maintenance, and enhancement of legislative and information systems to support the provision of impartial, high quality legislative drafting services and advice, and enable easy and free access to the laws of New Zealand.  The role involves liaising with a wide range of users, technical staff and external vendors, and working closely with other members of the Applications Development team to deliver the programme of enhancements.

Ideally, applicants will have experience in the legal or publishing sectors, and be a confident communicator able to translate between business and technical language. An important requirement is the ability to write clear and concise documentation. Prior experience working with XML or other highly structured technical documents would be an advantage. Applicants should have a tertiary qualification in a related field, preferably with formal qualifications in business analysis or software development, or relevant industry experience.

You must be capable of gaining, and maintaining, a government security clearance to Confidential.

The role will involve working both on-site in the office and remotely from home and you need to be comfortable with this flexibility and able to work effectively in either environment.

For more about the role see the job description and person specification below. For further information about the position, please contact Jade Arboleda on 04 333 1007 or email

Applications close: 5 pm Wednesday 3 June 2020

How to apply »



Parliamentary Counsel Office
Level 13, Reserve Bank Building
2 The Terrace

Reports to

Team Leader Applications Development

Liaises with


Applications Development team
Information Systems team
All PCO staff


Contracted vendors
Development vendors
Casual vendors and contractors
Parliamentary Service
Office of the Clerk
Inland Revenue Department
Other government departments

Primary purpose

The primary purpose for the position is to be responsible for the business analysis processes and artefacts that support the provision of impartial, high quality legislative drafting services and advice, and enable easy and free access to the laws of New Zealand.

 Key accountabilities

The Business Analyst will be accountable for:

Domain expertise
  • developing and maintaining domain expertise in PCO’s business processes and artefacts
  • developing and maintaining knowledge of how technology can support PCO’s business and strategic goals
  • developing and maintaining knowledge of legal and publishing standards and trends
  • developing and maintaining knowledge of all-of-government policies, standards, and services
Business analysis processes and artefacts
  • analysing, understanding, and documenting business needs and issues
  • liaising closely and collaborating effectively with PCO staff, client agencies, and development vendors
  • ensuring business analysis processes and artefacts are sufficient to guide technology investment decisions that reflect PCO strategic and operational objectives
  • maintenance of PCO business analysis processes and artefacts, in alignment with all-of-government and industry frameworks and practices
  • identifying opportunities for improvement in business process, documentation, service design, usability, sustainability, and performance
  • providing business analyst assessment and recommendations on business and project plans
  • assisting to plan the delivery of changes to PCO’s applications and infrastructure
  • creating plans to implement mitigating controls for identified risks 
Risk management
  • understanding PCO risk management framework
  • identifying risks for analysis and recommending mitigations
  • managing risks and issues for which they have responsibility
Change management
  • understanding and complying with PCO change management framework
Relationship management
  • developing and maintaining strong relationships with all stakeholders
  • effectively managing stakeholders’ expectations
  • mentoring other team members
  • targeting communications to address diverse stakeholder concerns using appropriate communication styles, tools, and language
  • maintaining contact and working effectively with outsourced vendors and other team members to ensure delivery of required results
  • articulating technical concepts to a non-technical audience in a way that facilitates understanding
  • contributing to reports from the IS team
  • any other associated duties as required by the Team Leader Applications Development.



1. The Business Analyst will ideally have a tertiary qualification in a related field, preferably with formal qualifications in business analysis, or relevant industry experience.


2. The ideal applicant will have experience in:

  • the legal or publishing sectors
  • eliciting and documenting requirements using a variety of methods
  • understanding technical concepts and relating them using non-technical language
  • managing stakeholder expectations
  • working collaboratively with a variety of internal and external parties to deliver changes
  • working with a variety of software development methodologies
  • scoping, estimating, planning, design, and development activities
  • communicating effectively with stakeholders including management, team members, end-users, and project sponsors both verbally and in writing
  • working within an ITIL framework
Skill requirements

3. The Business Analyst’s skills and attributes will include:

  • enthusiasm and a strong desire to help the organisation obtain the best from its information systems
  • being innovative and analytical
  • excellent interpersonal skills
  • excellent written and verbal communication skills
  • the ability to work across multiple projects concurrently
  • being highly motivated and energised
  • being adaptable and open to change
  • being a good team player and having the willingness to participate
  • proactivity in being informed and up to date in current trends and developments.

Back to top

© Crown copyright 1997–2020